Privacy Policy

Last updated October 2026

Iron Horse Fitness ("we") runs this booking app for our personal training and nutrition coaching clients. This page explains what we collect, why, and who it is shared with.

What we collect

• Your name, email address and mobile number, so you can log in and we can reach you.
• Your bookings, session balance, purchases and payment status.
• Your signed waiver, including your signature, emergency contact and the date and device it was signed on.
• If you join nutrition coaching: your targets, food logs, weight and check-ins that you enter.

How we use it

Only to run your training: scheduling, reminders, tracking your sessions and payments, and coaching you. We do not sell your information or use it for advertising.

Text messages (SMS)

If you opt in, we text you booking confirmations, cancellations and reminders (usually the evening before and an hour before each session). Message frequency varies. Msg & data rates may apply. Reply HELP for help or STOP to opt out at any time; you can also turn texts off on your Account page.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties. Your number is passed only to our text-message provider (Twilio) to deliver the messages you asked for.

Service providers

We use a few trusted services to run the app, and they only receive what they need:

• Stripe processes card and bank payments. We never see or store your full card or bank numbers.
• Twilio delivers text messages; our email provider delivers password emails.
• Daily provides the video for online sessions. Sessions are not recorded.
• Our hosting and database providers store the app's data securely.

Your choices

You can update your details and text settings on your Account page. To have your account deleted, ask your coach or email cindymalphrus@outlook.com. We keep signed waivers and payment records as long as the law requires.